Cancellation Policy

To cancel or reschedule please contact Empowa at least 24 hours in advance. Please see T&Cs on FAQ page for more details of Cancellation policy. In summary; if you’ve booked a Package, unless otherwise stated, the full payment is deemed as your Retainer, which is only refundable in certain circumstances. If you’ve paid for a Single Visit then it’s refundable subject to 24 hrs notice. Thanks for understanding (same applies for Gifted Services)

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